Terms of Service

Last updated: 11 January 2026

These terms govern the SMS messages you receive from Citygrid about your plumbing service appointments.

Consent to receive texts

By providing your phone number when booking a service appointment, you consent to receive appointment-related text messages from Citygrid.

Message content

Messages may include confirmation, reminders, on-the-way alerts, and service updates. They may contain links to https://citygridplmb.com for appointment details.

Opt out

You can reply STOP at any time to stop receiving text messages.

Message frequency

Message frequency varies based on your scheduled appointments.

Msg & data rates

Msg & data rates may apply.

Contact

Email: legal@citygridplmb.com