Privacy Policy

Last updated: 11 January 2026

This Privacy Policy explains how Citygrid collects, uses, and protects your personal information.

Information we collect

• Name, phone number, and address for scheduling your plumbing visit.
• Service details related to your appointment and follow-up.

How we use information

• Confirm and manage your service appointments.
• Send appointment reminders, on-the-way alerts, and service follow-ups.
• Request feedback or reviews about your completed service.

Sharing of information

We do not sell or share your personal information with third parties for marketing purposes.

Data retention & security

We keep your information only for the duration of the service relationship and as needed for service records. Reasonable measures are used to protect your data, but no system is completely secure.

Your rights

You can request deletion of your contact information by emailing us.

Contact

Email: privacy@citygridplmb.com
Website: https://citygridplmb.com